IDCubeCloud · Cloud & Collaboration

Account & Plans

Your plan determines which tools are unlocked and how much cloud storage you receive. Upgrade from the Plans page. Manage payments, invoices, and cancellation from the Account page. First-time subscribers receive a 14-day free trial of any paid plan.

14-day free trial Available to first-time paid subscribers
Plans Compare features, storage, and upgrade options
Account Manage payments, invoices, and cancellation

Step-by-Step Workflow

  1. Upgrade: Click Plans in the toolbar, choose a plan, and complete Stripe checkout. Features unlock as soon as you return.

  2. Switch to a lower paid plan: Click Manage Plan on that plan, or Manage Subscription, to open the Stripe customer portal.

  3. Update your card or view invoices: Click Account → Update Payment Method. Open Payment History for invoice links and PDFs.

  4. Cancel: Click Account → Cancel Subscription → Yes, Cancel. Your status changes to Canceling, and you retain paid features until the end of the period you have paid for.

  5. At the end of the billing period: Your account moves to Free. Your files are retained.

  6. Changed your mind? Subscribe again from Plans. A subscription that is still Canceling is replaced, so you are never billed twice.

Plans

Plan Price · Storage · Features
Free $0 · 5 GB Band and RGB views, live pixel spectra, Satellite Data browser, and cloud storage.
Starter $29/month · 50 GB Everything in Free, plus Measurement, multi-spectra ROI, filters, 3D Cube viewer, export, and email support.
Professional $79/month · 250 GB Everything in Starter, plus PCA, Vegetation Indices, Clustering, Spectral Library, datacube maths, AI classification, and Machine Learning.
Team $349/month · 1.25 TB shared Professional features for five people, plus a shared file library. Extra seats cost $49/month each and add 250 GB of storage.
Enterprise Contact us · 5 TB+ Adds REST API, SSO, a dedicated account manager, and a custom SLA. Contact support@hspeq.com for details.
First-time subscribers: A 14-day free trial is available for any paid plan. The trial is offered once per account.

Account Status

Status Meaning
Trial Your account is in the 14-day free trial. Cancel before the trial ends to avoid being charged. The trial is offered once per account.
Active Your subscription is paid and current.
Canceling Your subscription has been canceled. Paid features remain available until the end of the billing period, after which the account moves to Free.
Canceled Your subscription has ended, and your account is on the Free plan.
Past Due A payment failed. Your account is on Free until the payment method is updated.

Tips

  • Open the IDCubePro2026 store from Account → Desktop App, or use the monitor icon next to Account in the toolbar.
  • Payments are handled by Stripe. IDCubeCloud never sees your full card number.
  • Only one session per account can be active. Signing in elsewhere signs out the first session.
  • To close your account and permanently delete your data, contact support@hspeq.com from the email address used to create your account.

Known Limitations

Before downgrading or canceling: Review the storage and feature restrictions below.
  • After moving to Free, storage is limited to 5 GB. Existing files remain available and can be downloaded, but new uploads are refused until your storage usage is below the limit.
  • Tools that require a paid plan lock again when paid access ends. Results you have already exported are unaffected.
  • When a Team plan ends, team members also lose Team features. The team and its shared files are retained, and Team functionality resumes when the plan is renewed.